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- IMRG Annual Report 2007
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- IMRG Members Meeting slides 050308
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- IMRWorld Global e-Commerce Index executive summary
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- UK customer e-service report june 2008
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- Thinking about The e-Green Myth
- COUNTRY REPORT RUSSIA 2008: Opportunities for Multi -Channel Retail and Direct Marketing: The Aad Weening Report.
- EU Cross Border Shopping 2008
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