Consultancy
IMR World provides a tailored and independent consultancy service to businesses worldwide.
With access to the latest information on Ecommerce, its issues and emerging solutions, IMR World consultancy provides an immediate and cost effective support resource to business managers.
We focus on a number of strategic areas. These include:
- Business partner identification
- Site auditing and certification
- Benchmarking and monitoring
- Trend identification and analysis
- Marketing and site effectiveness
- Multi channel strategy creation
- Channel migration strategies
- Customer acquisition strategies
- Loyalty and customer churn strategies
- Alignment to customer needs
- Usability and Interaction
- Product focus
- Cost of Service optimization
- Logistics
- Multi channel Customer service strategies
- Security enhancement and Fraud reduction
- Returns management and Guarantee strategies
- Payments
- Languages and language support
- Terms and conditions auditing and support
- Value added services creation and implementation
Please use the Contact form to find out further information related to our Survey service.




